Covid-19 ( Coronavirus ) update 18/5/2020


Thank you for visiting our website, we have currently taken the decision to no longer accept bookings in the short term due to the ongoing uncertainty, we would rather our guests book in the comfort of knowing they will enjoy their stay with us at Haven Seashore without the worry of cancellation.


Currently all Haven parks are temporarily closed for holidaymakers from 20 March – 2nd July 2020 when the intention is to re-open with limited facilities/amenities.


What is meant by limited facilities ? .


Facilities and amenities will be opened subject to goverment guidelines throughout Summer 2020, It is suggested that as of 2nd July 2020 that the following maybe open on park :


Shop

Takeaway

Laundrette - With Social distancing measures


The park may reopen some entertainment venues but this is unclear as to who will have access at this time (18/05/2020), should these reopen it will be opened under strict social distancing measures and entertainment will be limited. Under current guidelines/legislation the dancefloor is likely to be unavailable, acts will be limited to no groups/bands, the arcade will have minimal access, table service only via Haven Serve app, 1 or 2 characters on stage at any point and finally families not staying in the same caravan will be requested to adhere to 2 metre rules including children (it will be at parents responsibility to ensure children are kept within your booking group).


Any outdoor facilities such as playgrounds or sports/activities will be off limits.


Although both ourselves and Haven have taken every precaution to meet these guidelines - It is critical to advise that once we reopen any new bookings will be treated as acceptance that you are aware of the ongoing issues surrounding the Covid 19 pandemic and in making any new booking you accept any risks involved in what is deemed to become the new normal for 2020.


All current bookings with outstanding balances are currently "frozen" no monies being requested during the lockdown period and we will be in touch with you to discuss further options.


We have contacted everyone who has a break booked to advise on the current situation during this period, and will continue to advise with updates made available by Haven and goverment in due course.


Priority will be given to those who are booked to travel within the next 14 days.


We would like to thank our guests for your understanding, and we would also like to apologise to everyone for any disruption to our usual service or delays in responding but we thank you for your support, all bookings currently scheduled for July 2nd onwards are subject to our standard terms and conditions.


We and all owners look forward to welcoming our guests back to enjoy a coastal break at Haven Seashore very soon, if you are looking to book a future stay at Seashore please keep an eye on this page for any changes and once all is confirmed we will be again taking bookings under the stipulation of accomodation only as per "Haven Hideaway breaks" available on haven.com.


If you have questions regarding your break that has been booked with ourselves please contact us through our secure messaging system, we urge you not to call as we may not be able to respond in a timely manner.


We are also available on social media (facebook.com/ourseashorecaravan) and we ask for your consideration in any delayed reply as this affects us all.


Thank you, stay alert and stay safe


www.seashorecaravan.co.uk

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